Privacy Policy

Last updated: May 23, 2026

Summary: We collect minimal data to operate the service. Email addresses you submit for verification are stored to support billing, audit, and the features you use, and are deleted on request. We never sell your data to third parties.

1. Introduction

BounceHalt ("we," "our," or "us") operates the email verification API and website at bouncehalt.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our API services.

2. Information We Collect

2.1 Account Information

When you create an account, we collect:

Name and email address
Company name (optional)
Billing information (processed securely through our payment provider)

2.2 API Usage Data

When you use our email verification API, we collect:

API request metadata (timestamp, response code, latency)
Usage volumes for billing purposes
API key identifiers

Email address retention. Email addresses you submit for verification are stored in our verification database to support billing accuracy, audit, idempotency, and the features you use. Specifically:

Single verifications (real-time API calls): the email address and its result are retained until you request deletion or close your account
Suppression-list entries: retained until you remove them from your suppression list
Server logs: verification requests (including the email address) may appear in our access-controlled operational logs, which are retained for a limited operational period

Email addresses are stored in plaintext (not hashed) within our infrastructure and encrypted in transit (TLS 1.3). You can request deletion of your account and all associated email-address data at any time by emailing support@bouncehalt.com.

2.3 Website Analytics

We collect anonymized analytics data including page views, referral sources, browser type, and device information. This data cannot be used to identify individual users.

2.4 Cookies

We use essential cookies for session management and authentication. We do not use tracking cookies or third-party advertising cookies.

3. How We Use Your Information

We use collected information to:

Provide, maintain, and improve our email verification services
Process transactions and send related billing information
Send technical notices, updates, and security alerts
Respond to customer support requests
Monitor and analyze usage patterns to improve service reliability
Detect, prevent, and address abuse or technical issues

4. Data Sharing

We do not sell, rent, or trade your personal information to third parties. We may share information only in the following circumstances:

Service providers: Payment processors and infrastructure providers who assist in operating our service, bound by confidentiality agreements
Legal requirements: When required by law, subpoena, or court order
Business transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement industry-standard security measures to protect your data:

All data transmitted via TLS 1.3 encryption
API keys are hashed and stored securely
Verification infrastructure hosted in France (OVHcloud, Gravelines region — Tier-3 redundancy)
Account and billing data stored on managed Supabase Postgres infrastructure
Regular security audits and vulnerability assessments
Access controls and audit logging for all internal systems

6. Data Retention

We retain different categories of data for different periods:

Account information (name, email, billing): retained while your account is active; deleted within 30 days of account closure. Financial records may be retained longer where required by tax or accounting law.
Verified email addresses (single API calls): retained until you request deletion or close your account
Suppression-list entries: retained until you delete them
Server and request logs: retained for a limited operational period
Idempotency keys: 24 hours (used to prevent duplicate billing on retried requests; do not contain plaintext email addresses)

You may request deletion of your account and associated data at any time by contacting support@bouncehalt.com.

7. GDPR Compliance

For users in the European Economic Area (EEA), we comply with the General Data Protection Regulation (GDPR). You have the right to:

Access: Request a copy of your personal data
Rectification: Request correction of inaccurate data
Erasure: Request deletion of your personal data
Portability: Receive your data in a structured, machine-readable format
Object: Object to processing of your personal data
Restrict: Request restriction of processing

To exercise any of these rights, contact us at support@bouncehalt.com.

8. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Continued use of the service after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

BounceHalt
Email: support@bouncehalt.com
General inquiries: support@bouncehalt.com
India