Get in Touch
Whether you have a question about our API, need help with integration, or want to discuss enterprise solutions, we're here to help.
Sales & Partnerships
Enterprise pricing, custom plans, and partnership inquiries.
support@bouncehalt.comTechnical Support
API integration help, bug reports, and technical questions.
support@bouncehalt.comSecurity & Privacy
Security disclosures, privacy concerns, and GDPR requests.
support@bouncehalt.comSend Us a Message
Fill out the form below and we'll get back to you within 24 hours on business days.
Frequently Asked Questions
What is your typical response time?
We aim to respond to all inquiries within 24 hours on business days. Enterprise and technical support tickets are prioritized.
Do you offer custom enterprise plans?
Yes. We offer volume-based pricing, custom SLAs, DPAs, and custom integrations for enterprise customers. Contact our sales team for details.
How can I report a security vulnerability?
Please email support@bouncehalt.com with details. We follow responsible disclosure practices and will acknowledge your report within 24 hours.
Where are your servers located?
Our verification infrastructure is hosted in France, in OVHcloud's Gravelines (eu-west-gra) data center, with Tier-3 redundancy. We can discuss regional deployments for enterprise customers.
Office
BounceHalt
India
support@bouncehalt.com